Terms and Conditions

Terms and Conditions 

These terms and conditions apply to all purchases made via the website of Sydney & Hart, located at Bart Verhallenplein 149, accessible via info@sydney-hart.com 

 

1. Applicability 

By placing an order, you agree to these terms and conditions. 

2. Product Information 

We do our utmost to describe the products accurately and provide up-to-date information. However, typographical errors or inaccuracies may occur. 

3. Ordering and Payment 

Orders are processed upon receipt of full payment. The available payment methods may vary by country. Customers must check for themselves which payment methods are available for their location. 

4. Processing and Delivery 

- Processing time: 1–3 working days 

- Delivery time: 3–7 working days (depending on location) 

- Shipments are dispatched directly from our supplier in China 

5. Returns and Cancellations 

Please see our separate returns policy for full terms and conditions. 

6. Liability 

We are not liable for loss or damage during shipping if the tracking shows that the parcel has been delivered. Always check the address provided carefully. 

7. Intellectual Property 

All content on the website (text, photographs, logos) is the property of Sydney & Hart and may not be used without permission. 

8. Complaints Procedure 

Complaints may be submitted in writing via info@sydney-hart.com. We aim to respond within 5 working days. 

9. Governing Law 

These terms and conditions are governed by Dutch law. 

If you are a consumer residing in Australia, nothing in these Terms limits rights under Australian Consumer Law.